FAQ

Hi! Welcome to my shop :)

 As the title suggests I'm hoping you will find lots of goodies here that will please you as much as they please me!

Everything you see here has been hand chosen by me, Kelly, and I sincerely hope the things you find here will bring a smile to your face just as they did to me when I stumbled upon them!

I'm Australian, living with my Japanese husband and our four young kids in Southern Japan. I love Japan and all it entails, it is my home and it is also where my heart is.

How can I pay?

Payments are only accepted through Paypal.

Credit cards can also be used through Paypal for those who don't have a Paypal account.

Payment must be made in full and have cleared before the item is shipped.

How quickly do you ship?

Most orders are sent within 48 hours of receiving payment.

However, orders received Friday through Sunday will be sent on the following Monday (Japan time).

All items will be sent by Airmail from Japan, unless stated otherwise.

Will I need to pay customs fees?

This will depend on the country you live in and also the price of the contents of your package.

As all parcels are shipped internationally from Japan, I ask for you to please check the customs regulations in your home country prior to purchasing as any customs fees, tax or duties which are payable will be the sole responsibility of the purchaser.

Can I return items?

Special care will be taken to ensure your goodies arrive safe and soundly at their destination.
If there are any problems with your order please let me know within 7 days of receipt, and I will gladly exchange or refund the items, minus postage costs.

If a parcel is returned to me as undeliverable, an extra postage fee will apply to send it again.